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  #1  
Old 09-04-2009, 05:46 PM
Walter Svandrlik Walter Svandrlik is offline
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Default Rigid tools Warranty

Word of Caution:

We have just started doing repair/warranty work on Rigid tools at our shop. I want to point out to anyone buying the tools that their "Lifetime Warranty" does come with a few strings attached. You must have the bill of sale and have registered the warranty. It is in the documentation that comes with the tool but you do have to look for it. You can register on-line or by phone. The Rigid rep said only 7% of buyers actually complete the warranty..
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Old 09-04-2009, 06:37 PM
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So 93% are left high and dry.
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Old 09-04-2009, 06:44 PM
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I never saw anything fail unless it was abused. I have seen some big cheaters on the pipe wrenches and some bent but it could be expected.
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Old 09-04-2009, 06:50 PM
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I am less than impressed with 75% of the power tools. The chop saw and 7" grinder are pathetic.
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Old 09-04-2009, 07:17 PM
Deere John Deere John is offline
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I picked up one of their lifetime warrantee 1/2" drive impact wrenches about 4 years ago. I registered it and have the receipt filed. I also registered it in my son Jack's name - he was 4 at the time. Happy rattling Jack
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Old 09-04-2009, 09:57 PM
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I was not talking about the new stuff. They sold the brand and it went to krap. I was talking the old pipe wrenches, cutters, and threaders.
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Old 09-05-2009, 11:55 AM
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Pipe vises/tristands too. I've got an older one in pretty good shape that I love.
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Old 09-05-2009, 01:10 PM
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Sold the brand for box stores yes, but the pro stuff is still pretty good.
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Old 09-05-2009, 05:55 PM
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Quote:
Originally Posted by OLD MAN View Post
I never saw anything fail unless it was abused. I have seen some big cheaters on the pipe wrenches and some bent but it could be expected.
C"mon Jerry, who would abuse a pipe wrench???


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Old 09-05-2009, 06:56 PM
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You must remember I have spent my life working on windmills. I have seen a tugger on a cheater on a 48" wrench. I have never seen a joint we could not break. Jerry.
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